To make a reservation with Stay Barcelona Apartments, yo can make it online, if you need any help please contact us.
To book the chosen apartment, you will be required to pay 25% of the total amount of the booking by online payment. If you want to pay through a bank transfer or cash; email us to info@staybarcelonaapartments.com to give you all the details. The rest of the total amount can be paid in cash or creditcard at your check-in date*.
*Damage deposit can only be paid by credit/debit card.
*Prepayment for Mobile World Congress is 100%
The base price of each apartment is calculated for two people, additional guests have an extra cost that will depend on the characteristics of the property, keep in mind that the price you see when yo make a reservation is the final price*. *Tourist tax and damage deposit not included.
The minimum stay is 3 nights, except special seasons. Please contact us for further details.
Yes, you can. We offer several apartments at the same building location. Please contact Stay Barcelona Apartments for further information.
After you have paid the prepayment and you have given us your important personal data (name, email, phone number…) you will receive an email confirming your booking has successfully registered and also all the details of your apartment (address, phone number of our welcome staff and how to collect the keys…), all the information you will need to know about your reservation with us.
If you want to cancel your reservation please send us an email. Also take note cancellations by phone will not be valid. With no exception, the reservation deposit is non-refundable. All cancellations must be done by fax or e-mail.
Yes, there is a damage deposit. You will pay by credit or debit card upon your arrival (with an extra comission of 1%) and will be refund at the same credit card number between 3 and 8 days after your check-out and the verification of the apartment. The amount will change between 300€ and 500€ depending on the apartment. Please check the information of the apartment in our website.
If your reservation is for days or weeks, the supplies are included in the total price. If you want to make a monthly rental please contact Stay Barcelona Apartments for further information.
Yes, you can pay balance due by cash or debit/credit card. Please contact us for more details.
Please contact our welcome staff (you will receive the phone number in your email confirmation). As soon as you arrive at Barcelona, call us and we will arrange a meeting at our office or directly at the apartment. Our welcome staff will hand over the keys and also show you around the apartment. Occasionally, you may have to come to Stay Barcelona Apartments office to get your keys and all the information required.
Stay Barcelona Apartments offers their customers a transfer service from the airport directly to the apartment. Please contact us to obtain more information. If you prefer to take the bus you can take the Aerobús from the terminal to the city center (Plaça Catalunya) and the subway to the apartment. Book your tickets here! If you arrive in Barcelona by train you can also book your transfer service. Please contact us.
The apartment will be available from 14:00. Please kindly take note if the apartment rented is ready before that time, we will do our best to accommodate you as soon as possible. However, if the apartment is occupied, the check-out time is 11:00 and we must get the apartment ready for you. Also, please remember your arrival will not be the only one on the same day. Please note that:
Our maximum check out time is before 11am. If you want to stay longer, please contact Stay Barcelona Apartments before your arrival time and we will try our best to accommodate your needs. Also take note that late check-out, depending on the time, will have a charge.
All our apartments are provided with bed linen and towels, everything included in the total price of the apartment.
The cleaning fee is included in the total price of the reservation and it means that we will clean the apartment after you leave. If you require any extra cleaning service during your stay, please ask for availability and prices during your booking or check-in process.
Please contact Stay Barcelona Apartments as soon as possible. We will do our best to fix or replace the item/s broken and we will determine if we need to charge you or not.
Take note you can ask us for a baby cot and a baby chair. There is a € 30 fee; please contact us for further information.
Some of our apartments are pet-friendly. Please contact us to know the additional fee that must be paid at the apartments.
Our Stay Barcelona Apartments staff will be available during working hours to answer any of your questions or queries. In case of emergency only, please contact our 24 hr. phone number provided at your check-in date.
It is possible to leave the luggage in our office from monday until friday 10h-20h.
